Effective from:
Reviewed to comply with UK GDPR & Data Protection Act 2018

At Hardware For You Ltd, we’re committed to protecting your privacy and safeguarding your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information in compliance with UK GDPR, PECR, and relevant data protection laws.

1. 📦 What Information Do We Collect?

When you place an order or register an account, we collect the following data:

  • Name
  • Email address
  • Postal and billing address
  • Phone number (for delivery updates)
  • Demographic details (e.g. date of birth for verification)

We also collect anonymous data like your IP address, browser type, and clickstream data to improve our website performance and user experience.

2. 🔐 How Do We Use Your Information?

We use your personal data to:

  • Process and dispatch your orders
  • Provide tracking information via couriers (your contact info may be shared with delivery services)
  • Send you transactional updates and relevant offers (if you opt in)
  • Verify identity and prevent fraudulent activity
  • Improve your experience on our website

We do not sell or rent your personal data to third parties.

3. 🛡️ How Do We Protect Your Data?

Your personal data is stored securely using:

  • 128-bit SSL encryption
  • Password-protected access for staff
  • Restricted internal access to sensitive information
  • Monthly security reviews

Please note that while we do our best, no online platform can guarantee 100% security.

4. 📧 Communication Preferences

You may receive emails from us in the following cases:

  • Order confirmations and delivery notifications
  • Customer service replies
  • Promotional emails (if you subscribe to our newsletter)

You can opt out of marketing emails at any time via the unsubscribe link in our emails.

5. 🧾 Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates
  • Request deletion (“right to be forgotten”)
  • Withdraw consent for marketing at any time

Contact us at sales@hardwareforyou.com to exercise these rights.

6. 📍 Cookies & Tracking

We use cookies to:

  • Remember your login preferences
  • Analyse site usage and traffic
  • Offer a smoother user experience

You can adjust your browser settings to block cookies, but some features of our site may not function properly.

7. 👦 Children’s Privacy

We do not knowingly collect data from children under 16. Orders placed by minors must be made with the supervision of a parent or guardian.

8. 🚚 Data Shared with Couriers

To fulfil your order, your name, address, and phone number may be shared with trusted courier partners like Royal Mail or DPD to facilitate delivery and tracking updates.

9. 🔗 External Links

Our website may include links to other sites. We are not responsible for their privacy practices. Please review the privacy policies of those external sites.

10. 📝 Updates to This Policy

We may update this policy to remain compliant with UK laws. Please revisit this page regularly to stay informed.

📮 Contact Us

Hardware For You Ltd
Unit 74, Interchange Business Centre,
Howard Way, Newport Pagnell, Bucks, MK16 9PY
📧 Email: sales@hardwareforyou.com